Company Name:
Rocket Packs Beverage Backpack Systems
Business Owner:
Dezsö Szabo
Address:
Sossenheimer Weg 48
65929 Frankfurt am Main
Germany
Contact:
Phone: +49 (0) 69 9529 7708
E-mail: [email protected]
VAT ID (according to German VAT Act § 27a):
DE161024549
Responsible for Website Content (according to German Media Law § 18 MStV):
Dezsö Szabo, address as above.
Dispute Resolution / Consumer Information
The European Commission provides an online dispute resolution platform (ODR):
https://ec.europa.eu/consumers/odr/
We are not obliged and not willing to participate in dispute settlement procedures before a consumer arbitration board.
TERMS & CONDITIONS (T&C)
1. Scope of Application
These terms apply to all sales, deliveries and services provided by Rocket Packs Beverage Backpack Systems.
2. Contract Conclusion
A contract is concluded when we confirm an order in writing or ship the goods. Offers are non-binding and subject to change.
3. Custom Products and Branding
Products with custom branding, logo printing, color variations, or customer-specific modifications are excluded from cancellation or return.
4. Prices and Payment
All prices are in Euro unless otherwise agreed. VAT, shipping, customs and additional fees may apply. Payment is due within 7 days of invoice date.
5. Retention of Title
Goods remain property of Rocket Packs until full payment has been received.
6. Warranty
The warranty period for commercial customers is 12 months from the date of delivery. Natural wear, improper use or modifications are excluded.
7. Liability
We are liable only in cases of intent or gross negligence. For slight negligence, liability is limited to foreseeable damages.
8. Data Protection
Personal data is processed solely for the purpose of handling customer enquiries and business transactions. Further details are stated in our Privacy Policy.
9. Jurisdiction and Applicable Law
Jurisdiction is Frankfurt am Main, Germany, where legally permissible. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
SHIPPING & DELIVERY TERMS
1. Shipping Partners
Shipments are handled by DHL, UPS and freight carriers. We choose the carrier based on cost and logistics.
2. Delivery Regions
We ship domestically, within the EU and worldwide.
3. Export Documentation
On request we provide:
– Commercial invoice
– Packing list
– EORI number
– HS Code (customs tariff number)
4. Incoterms
Standard delivery term: DAP (Delivered At Place).
Other Incoterms such as DDP, CIP, EXW, FOB or CIF can be agreed in writing.
5. Risk of Loss
Risk passes to the customer when the goods are handed over to the carrier. This applies even if freight-free delivery has been agreed.
6. Transport Damage
Visible transport damage must be reported to the carrier immediately upon delivery. Hidden damage must be reported within 48 hours.
7. Delivery Times
Delivery times are approximate and non-binding. Delays due to customs, transport or force majeure do not constitute grounds for compensation.
8. Returns
Returns must be agreed in advance. Unpaid returns will not be accepted.
RETURNS & CANCELLATION POLICY
1. Right of Withdrawal (Consumers)
Consumers have the right to withdraw from a contract within 14 days without stating any reason. The withdrawal period begins when the consumer or a third party takes possession of the goods.
2. Exclusions
The right of withdrawal does not apply to:
– customized products
– branded trays and beverage backpacks
– special production orders
– logo printing or private labeling
3. Refunds
Refunds will be issued within 14 days of receipt of returned goods. Return shipping costs must be covered by the customer.
4. Return Address
Rocket Packs Beverage Backpack Systems
Sossenheimer Weg 48
65929 Frankfurt am Main
Germany
MEDIA, COPYRIGHT AND AI-GENERATED CONTENT DISCLAIMER
1. Copyright
All content, images, logos, texts, videos and downloadable documents are protected by copyright and intellectual property law.
2. AI-Generated Media
Some product images, previews, drawings, renderings and marketing illustrations may be AI-generated, digitally edited or represent symbolic examples.
3. Accuracy of Visuals
Actual product colors, textures, specifications and accessories may differ from illustrations. Binding information is provided only in written purchase offers and order confirmations.
4. Prohibited Use
It is forbidden to copy, reproduce, publish or distribute any content without written permission from Rocket Packs.
5. External Links
We have no control over the content of external websites. Only the operators of those websites are responsible for their content.
PRIVACY NOTICE (SHORT FORM)
Personal data submitted through contact forms, e-mail inquiries or order requests will be processed solely for handling inquiries and business transactions. We do not sell personal data or share it with third parties unless required by law or by shipping procedures. Full details are available in our Privacy Policy.
FINAL PROVISIONS
Severability Clause
If any clause in this legal text becomes invalid, the remaining clauses remain valid.
Changes
We reserve the right to update this legal text at any time without prior notice.
Last updated: 2025
